A recent audit of Richmond's Finance Department revealed deficient customer service, poor management, and unorganized ...

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Print and online readers' reactions to Tanzina Vega's op-ed about rage-inducing customer service reads like its own automated ...

If he's not flopping well, just make sure the holes on his arms are open, and he will flop around in perfect inflatable tube ...

Customer services are the backbone of organizational success and profit. Here are 40+ remote customer services hiring now in ...

Ecobank Nigeria has announced network challenges affecting funds transfers and Point of Sale transactions and has apologized ...

Zendesk is a leading UK customer service solution, with all the functionality your business is likely to need. Small business ...

In a fiercely competitive financial landscape, financial services institutions (FSIs) are increasingly recognizing that ...

The power of well-trained associates cannot be overstated. In today’s retail environment, customers expect more than just a transaction—they want an experience. Associates who are trained in both ...

An odd question from a TalkTalk customer service representative has 'weirded out' a member of the public who took to Reddit ...

How to choose service desks that create a comfortable, engaging, and purpose-fit space with Yakety Yak Furniture.