The software sounds a chime if a passenger attempts to board a flight before their assigned group is called, alerting the gate agent and the customer.

Your boarding process might look a little different next time you fly American Airlines out of Chicago O’Hare International Airport. The airline said it recently invested in “new express service kiosks and a new lobby configuration” meant to create a “smoother boarding process” for both travelers and employees,

An American Airlines plane aborted its landing at Ronald Reagan Washington National Airport to avoid another aircraft departing on the same runway, the

The carrier will fly to nine new domestic and international cities from Chicago in 2025 and use larger planes, American announced Thursday.

American Airlines is adjusting the boarding process for flights this spring. Passengers will start getting settled in their seats five minutes earlier on domestic mainline flights. "This extra time will deliver a smoother boarding experience for customers by allowing for pauses between boarding groups,

American Airlines said it plans to continue refining its boarding process to make the experience less stressful for passengers and employees alike.

When we travel by plane, are we really making the most of our time? That’s not a question addressing the flight itself, but rather the process by which we get on board the planes that fly us to our destination.

AA will begin boarding all domestic mainline flights five minutes earlier than before. Earlier boarding times are being enacted to ultimately help expedite the boarding process.