Zendesk is a leading UK customer service solution, with all the functionality your business is likely to need. Small business ...

Dreamforce's "agent" sales blitz may spell layoffs for entry-level workers, particularly in customer support. Salesforce is ...

With offices in Matlock, Bakewell and Wirksworth, the firm has enlisted Oberoi Business Hub to manage the firm’s ...

Maybe I'm just a miserable git." Others have started to turn the weirdness back on to the customer service desk using small talk to make the wait easier, with one Reddit comment reading ...

Jo-Ann Stores has issued a recall for 9,700 Place & Time battery-operated desk lamps due to a fire hazard.The desk lamp’s ...

Lizard Yacht Service has secured a partnership agreement with HAMANN AG, the leading manufacturer of sewage and greywater ...

Gadi Graus, CEO of A2Z Cust2Mate, stated, “Given the advanced stage of discussions we are having with a number of large ...

Wolken Software grew its global customer base by 28.6% in the first ... and scalable enterprise-class service desk solutions deployed on the cloud or on-premise. Zentist, the leading provider ...

Ryan Phillips has spent the last quarter of a century chasing and analysing the elusive creatures which drive daily volumes in financial markets.

By Innocent Samuel Appiah In the bustling heart of Accra’s Tesano area, a beacon of Ghanaian hospitality has stood tall for the past five decades. Sunlodge Hotel, a testament to resilience and ...

Despite Google’s recent decision to continue support for third-party cookies on Chrome, the ongoing degradation of legacy ...